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Hilton Garden Inn Jacksonville Jtb/Deerwood Park, Jacksonville
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Key details
About the Hotel
9745 Gate Pkwy N,
Jacksonville,
Florida,
United States of America,
32246,
Florida
Hilton Garden Inn Jacksonville Jtb/Deerwood Park, a 3-star family-friendly hotel in Southside, offers 2000 square feet of conference space and a fireplace in the lobby. The property dedicates itself to personalized service for both business and leisure travelers.
Premium Equipped Accommodations
Rooms at Hilton Garden feature premium bedding, safes, and LCD TVs. Each unit includes a work desk, mini-fridge, microwave, and coffee maker, with some rooms offering additional seating areas.
Diverse Dining Options
The Garden Grille & Bar serves cooked-to-order breakfast from 6:00 AM to 10:00 AM on weekdays. Seven Bridges Grille, affiliated with Gordon Biersch, operates across the parking lot, with dinner hours from 5:00 PM to 10:00 PM daily.
Round-Clock Fitness Facilities
The Hilton Garden Inn Deerwood Park maintains a 24-hour fitness center, outdoor pool, and hot tub. A 24-hour business center and guest laundry facilities complete the amenities.
Strategic South Side Location
Located on Jacksonville's south side, the hotel provides access to Baymeadows and Southpoint's corporate offices. St Johns Town Center mall, restaurants, and Dog Wood Park are nearby, with Jacksonville International Airport 25 miles away.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Jacksonville Electric Authority Southside Generating Station Wharf
6.1
mi
Union Station
8.5
mi
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Delicious Breakfast!
“I really enjoyed the breakfast during my stay. The servers were friendly and helpful, and I was impressed by the cook-to-order eggs and omelets. It transformed my mornings into a good experience!” view full review
Spacious and Comfortable!
“The room I stayed in was clean and spacious. I particularly appreciated how well-organized everything was, paying special attention to details. It made my stay incredibly comfortable.” view full review
Impressive Fixtures
“I loved the high-quality new fixtures in the bathroom. Despite some minor issues with hot water at the sink, the overall design and cleanliness of the bathroom were impressive.” view full review
Great Business Support!
“I had a personal experience where the staff helped me return my work laptop swiftly through FedEx. Their willingness to assist and go the extra mile for business travelers is greatly appreciated!” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Tennis court
Bowling
Services
Room service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Leisure/ TV room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Location
9745 Gate Pkwy N,
Jacksonville,
Florida,
United States of America,
32246,
Florida
Map view
9745 Gate Pkwy N,
Jacksonville,
Florida,
United States of America,
32246,
Florida
City landmarks
Museums
Jacksonville's "Hands On" Children's Museum
2.0
mi
Parks
Brackridge Park
1.3
mi
Church
CrossRoad Church UMC
4000 ft
Windy Hill Church
4600 ft
Forest Boulevard Baptist Church
4600 ft
10013 Anders Blvd
The Beach and Peach Urban Bike Park
1.7
mi
Big Island Swamp
1.4
mi
Events
Morocco Shrine Auditorium
2.0
mi
Cornerstone Christian Fellowship Church
1.3
mi
Seventh Day Adventist Regency Church
1.3
mi
Fresh Start Christian Fellowship Church
1.4
mi
Southside Church
1.4
mi
Parks
Dog Wood Park of Jacksonville
2.1
mi
Church
Westminster Presbyterian Church
1.6
mi
Church of the Redeemer
1.6
mi
Church
Episcopal Church of the Redeemer
1.6
mi
Blessed Trinity Church
1.6
mi
Church
Southpoint Baptist Church
1.7
mi
Chinese Christian Church of Jacksonville
1.7
mi
Church
Blessed Trinity Catholic Church
1.8
mi
University of Phoenix Inc
1.8
mi
Titus Harvest Center
1.8
mi
Calvary Christian Fellowship
1.8
mi
Family Harvest Ministries
1.9
mi
Fathers Heart Fellowship Church
1.9
mi
Southside Estates Church
1.9
mi
Titus Shekinah Evangelistic Harvest Dome Church
1.9
mi
Education America-Jacksonville
2.0
mi
Morocco Shrine Center
2.1
mi
Nearby
Cinemark Tinseltown and XD
1000 ft
Restaurants
Pho Today
2000 ft
9700 Deer Lake Ct
Starbucks
2000 ft
4804 Deer Lake Dr E
Bottlenose Brewing
2000 ft
9700 Deer Lake Ct 1
Tapestry Cafe
1800 ft
9823 Tapestry Park Cir
Jimmy John's
2100 ft
9823 Tapestry Park Cir
Dunkin'
2700 ft
4419 Southside Blvd
Larry's Giant Subs
2800 ft
4479 Deerwood Lake Pkwy Ste 1
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
8.4
Location
9.6
Service
8.8
Dining
6.2
Guest reviews
8.4/10
based on 5 reviews
8.6
8.6/10 based on 223 reviews
David
United States of America,
March
2025
6.6/10
My stay at Hilton Garden Inn Jacksonville Jtb/Deerwood Park was a mix of fantastic customer service and some challenges. The cleanliness and spaciousness of the room were truly commendable. However, the breakfast experience left something to be desired, as service was lackluster and a bit rude. Overall, I'd rate my experience positively but with room for improvement in specific areas.
Rooms
10.0
The room was immaculate and spacious, making my stay comfortable and enjoyable. I appreciated the modern design, which added to the ambiance of the hotel.
Service
8.0
While the front desk staff were friendly and attentive, my experience in the breakfast area was disappointing due to the abrupt attitude of the staff. Tiffany's assistance in a tough situation was extraordinary.
Location
10.0
The hotel is perfectly located near shopping, restaurants, and entertainment venues, allowing for easy access to everything I needed. I truly enjoyed the area.
Dining
5.0
Although the breakfast was delicious, the service felt rushed and unfriendly, leading to a subpar dining experience overall. I think staff training in this area could be beneficial.
Facilities
8.0
The hotel facilities were well-maintained and added to the overall quality of my stay, making it convenient to access the gym and other amenities.
Henry
United States of America,
January
2025
7.0/10
I had a pleasant stay at Hilton Garden Inn Jacksonville Jtb/Deerwood Park. The location was great, near many restaurants, making dining options convenient. The staff, particularly Martin, were exceptionally friendly and attentive, which made me feel welcome. However, the breakfast pricing struck me as excessive compared to other hotels I've stayed at that offer free options. Overall, it was a good experience, but the breakfast cost was a drawback.
Rooms
10.0
The room was clean and comfortable, and the quiet atmosphere helped me relax during my stay.
Service
10.0
All staff members, especially those I interacted with at the front desk like Terrance, Kim, and Vanessa, went out of their way to ensure my needs were met. They offered friendly and attentive service.
Location
10.0
The hotel's central location near dining and shopping made it easy to explore Jacksonville, which I really appreciated.
Dining
7.0
While I enjoyed the made-to-order breakfast, I found the price to be quite high for what was offered, especially since I’m used to free breakfasts at other hotels.
Facilities
9.0
The hotel facilities appeared well-maintained, and I was glad to see they provided extra amenities upon request, enhancing my comfort.
Jerry
United States of America,
December
2024
7.2/10
I enjoyed my stay at Hilton Garden Inn Jacksonville Jtb/Deerwood Park, especially the friendly staff and the clean, spacious rooms. However, my experience was slightly marred by issues during check-in, as I was given a different room type than expected. Overall, the hotel is in a convenient location but could improve on the check-in process. 🌟
Rooms
8.0
The room was well-maintained and spacious, providing comfort throughout my stay, although the initial check-in experience was disappointing when I received a different type of room than booked.
Service
9.0
The staff were exceptionally friendly and helpful, making a noticeable effort to ensure my comfort and satisfaction during my stay.
Location
9.0
The hotel is centrally located, with plenty of shopping and dining options within walking distance, which contributed positively to my stay.
Dining
7.0
Breakfast options were decent, with cook-to-order options being a highlight, but the price felt a bit high compared to the variety offered.
Facilities
7.0
The hotel facilities are well-maintained, though I encountered some cleanliness issues in common areas like the pool.
Jane
United States of America,
November
2024
6.0/10
I appreciated the warm and friendly staff during my stay. they went out of their way to make me feel welcomed. The location was convenient, close to shopping and dining options, which I enjoyed. However, I was quite disappointed with the room's decor and functionality. the mismatched textures were distracting and made it hard to relax. The breakfast experience also fell short of my expectations.
Rooms
6.0
The room was spacious but the decor was overwhelming, with clashing patterns that made it hard to focus. I found the large red chair not suitable for sitting comfortably, which impacted my overall relaxation.
Service
10.0
The staff I interacted with were exceptionally friendly and attentive, providing a great check-in experience that set a positive tone for my stay.
Location
10.0
The hotel's location was excellent. right near the St. John's Town Center, which made accessing restaurants and shops very convenient.
Dining
6.0
While breakfast was cooked to order and could have been delicious, I ended up feeling misled about the charges. I didn't expect to pay extra for breakfast despite what was indicated in my booking.
Facilities
6.0
The hotel facilities seemed well maintained, but I encountered issues like an uncomfortable chair and poor room layout that diminished my comfort.
Brian
United States of America,
November
2024
6.2/10
I had a nice stay at the Hilton Garden Inn Jacksonville, enjoying the clean and quiet rooms. However, I did find some downsides, like the breakfast not being included and some issues with the pool. Overall, the location was excellent and added to the experience. 🌟
Rooms
8.0
The rooms were clean and well-maintained, though I found the pillows a bit flattened and the bed slightly hard.
Service
7.0
Service was hit or miss; while some staff were friendly and accommodating, I encountered a front desk employee who seemed preoccupied.
Location
9.0
The hotel is conveniently located near many restaurants and shopping options, making it easy to explore the area.
Dining
6.0
Breakfast was good, but I felt it was a bit pricey for what was offered, especially since it wasn't included in the room rate.
Facilities
6.0
The pool was outdoor and a bit small, which could be a drawback in colder weather.
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